State Farm® Insurance Agent Alan Chan

"I have been with Alan Chan since he took over it over from his father. Alan and his team are professional, friendly and consistently helpful. When I leave a message, they return the call within minutes. I completely trust Alan and his team. I know they will take care of my insurance needs and give me good advice."

"I’ve been a client of Alan for a while now, and what stands out most is the genuine care and thoughtfulness he and his team bring to every interaction. They remember the important details, explain coverage options clearly without pressure, and always let you make the choice that’s right for you. On top of their knowledge, responsiveness, and follow-through, the trust they build is what truly sets them apart. I can’t recommend Alan, Tracy, Aileen, Kyle, Matthew, Laura, and Tiffany enough. And yes, that’s how special the interactions are, you’ll remember everyone’s name! :)"

"I have been a customer of Alan Chan and Tracy Allio for over 2 decades (specifically over 21 years). Tracy and Alan have always taken very good care of me as a customer. As a result, I have transferred all of my insurance needs to Tracy's care. Through my first decade with State Farm under Tracy and Alan's care, my service satisfaction has always been high while my premiums dropped due to my being a good customer (not having any incidents). Even when I did have some not-at-fault incident such as being rear-ended by another car, Tracy was able to quickly take care of things for me, and I never have any issue getting the resolution I wanted. Recently, State Farm had to increase its price, and Alan/Tracy did not sugarcoat and explained the situations in full to me. In fact, soon after, Tracy helped me correct one of my premiums. I appreciate the way Alan and Tracy take good care of their customers while keeping in mind that their reputation with their customers is most important. I will continue to stay with Tracy and Alan due to their great services!"

"Alan Chan has been my trusted agent for over 20 years for car, home and life insurance. He's great. He's knowledgable, easy to talk to, and ethical. He always helps me weigh pros and cons of various types of insurance, and I never feel like he is trying to scare or pressure me. I'm so glad to get to work with him. Highly recommend!"

"I've been with Alan’s office for over 20 years and they’re great! Insurance can be complicated, so it’s important to me to have an insurance office that I can trust to explain coverages and offer good advice. Alan and his entire team are professional and always provide excellent customer service. I highly recommend them!"

"I have been with Alan and Aileen Chan for 26 years, and they're the best. They always take the time to ask what’s important to me and help me find options that fit my needs and budget. Alan also knows everything about insurance. He helps me to understand my options, so I feel confident that I'm making the right decisions. I couldn’t recommend them more."

"Alan has been our trusted insurance advisor for over 20 years. He has always helped us fine-tune our insurance through every stage of life, from having a child to planning for retirement. He is a trustworthy, knowledgeable, and sincere professional."

"Alan and his team always take the time to explain circumstances and follow-up internally."

"I've been working with Alan for more than 20 years. He is knowledgeable about the local /California insurance market and has always sought to understand my HOA's needs before presenting options. Top notch!"

"I have been a client of Alan's office for nearly 40 years, starting with his father, George Chan. Alan has all my insurance needs covered under one roof. Insurance is complex, the expertise of the agent plays a huge role in finding solutions to the client's needs. Alan definitely masters that and then some. He is proactive in guiding clients through the current challenging insurance environment with his advice, and suggests changes as needed. He is backed by a team that provides great customer support. I am so pleased knowing that I am in good hands. On a different front, my profession is closely tied to the insurance industry. I often seek Alan's opinion in helping my clients make decisions. He never hesitates to help and shares his knowledge. I would highly recommend Alan and his team if expertise, service, responsiveness and support are important to you."

"I worked with Alan Chan and Aileen Chan for my auto and home insurance for over 10 years, and they were absolutely amazing! From the start, they made everything so easy to understand and really took the time to go over all my options. They helped me find the best coverage that fit my needs and budget. Both Alan and Aileen were super responsive, friendly, and patient with all my questions. The whole process was smooth and stress-free — I never felt rushed or pressured. I really appreciate how professional and caring they were throughout. I’d definitely recommend Alan and Aileen Chan to anyone looking for trustworthy and knowledgeable help with their insurance"

"I've had the pleasure of working with Alan Chan for my business and personal insurance needs for many years, and I cannot express how grateful I am for the outstanding service provided. It was clear that Alan possesses a deep knowledge of the insurance industry, which made navigating my options incredibly easy. He took the time to listen to my specific needs and tailored his recommendations accordingly, ensuring I felt confident in my choices. Additionally, Alan was always available to answer my questions and provided timely follow-ups, demonstrating a genuine commitment to customer service. I highly recommend Alan to anyone looking for a knowledgeable and dedicated insurance agent. His expertise and exceptional service truly set him apart!"

"I've been a customer for almost a decade now and am very happy with Kyle, Allen, and team. They've helped me with renter's, automobile, home, earthquake, and personal articles policies over the years. Kyle is friendly and responsive, and has helped explain options and make adjustments to plans when needed. I definitely recommend this team to anyone looking for insurance!"

"Tracy has handled both our HOA and my personal insurance for 10+ years. She's the best! She's always available to talk with me on the phone and patiently explain everything. She's honest, straightforward, helpful, responsive, and friendly. I've been thoroughly satisfied working with her. 100% highly recommended!"

"Alan's team has been so proactive and on top of things. They respond to email within the day, follow up when they say they will, and have helped me navigate accident repairs much faster than on my own. Nobody likes what the insurance companies are charging, but since you have to have it, Alan Chan is a great one to go with."

"Alan Chan and his entire team are great. I've been with them for well over a decade at this point and have always been impressed by their communication, professionalism, and level of customer service. Let's face it: we're rarely excited about purchasing and paying for insurance products, but they're often necessary for financial stability, mortgage purposes, etc. Alan and his team have always been fair and transparent, and I never feel like I'm being pressured for products or coverages I don't need. I appreciate their dedication to their customers and would recommend them highly to anyone."

"I've worked with Alan Chan at State Farm since 2010. The California insurance market can be challenging, but Alan and Kyle have always been honest, transparent, and helpful. I've always felt confident that I was well insured and fully covered in case of an emergency. They're responsive, trustworthy, and a pleasure to work with."

"I have been a customer of this office for over 18 years. Alan never tries to upsell me on coverage when I ask for a periodic review. Laura in his office is very responsive when I need annual copies of my policy for my mortgage company. Would totally recommend (despite the general State Farm issues in California)."

"I’ve been with Alan Chan’s State Farm team for many years, and I can honestly say they’re the gold standard when it comes to customer service. Alan goes to bat for me, my family, and my business every single time—he truly puts his customers first. But it’s not just Alan—his incredible team deserves just as much credit. Eileen, Kyle, and Matthew are always responsive, professional, and genuinely caring. Whether I need quick answers, guidance on coverage, or support during stressful situations, they make the process smooth and reassuring. This team doesn’t just provide insurance—they provide peace of mind. I couldn’t ask for a better group of people to have in my corner. I’ll be a loyal State Farm customer for life thanks to Alan and his outstanding team!"

"Easily accessible, clear, helpful. Been with them for many years!"

"Recently switched agents to Alan Chan, and very happy I did. Mr. Chan's office is very helpful in answering questions, but also proactively suggesting ways to save on premiums. They're also extremely responsive."

"I had a chance to work with Tracy. She is very efficient, quick responder, great communicator - she is simply wonderful! The whole process applying for the life insurance was easy and straightforward"

"My family has worked with Alan since 2000 for home and life insurance. As long time clients, we are happy with the products they offer. They are always prompt to answer questions. And their responses inspire confidence. It’s good to know we’re in good hands."

"Fantastic customer service every time I call or write with a special request."

"Great customer service and fast response. Thanks!"